Privacy policy

 

Who We Are

Our website address is: https://writersblockboxes.com. Our parent company is Author by Design dba Writer's Block Box. We are a company dedicated to the success of fellow writers through subscription boxes, writing tools, and educational resources.

Information We Collect

Subscription & Customer Data When you subscribe to our boxes or make purchases, we collect:
  • Name and shipping address
  • Email address and phone number (if provided)
  • Payment information (processed securely through our payment processors)
  • Subscription preferences and purchase history
  • Customer service communications
Website Visitors When you visit our website, we may collect:
  • IP address and browser information
  • Pages visited and time spent on site
  • Referring website information
  • Device and browser type
Account Information If you create an account, we store:
  • Login credentials
  • Profile information you provide
  • Subscription management preferences
  • Order history and tracking information

How We Use Your Information

We use your information to:
  • Process and ship your monthly boxes
  • Send shipping notifications and account updates
  • Provide customer support
  • Send promotional emails (you can opt out anytime)
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

SMS Communications

If you opt in to text messages by providing your mobile number, we may send:
  • Shipping notifications and tracking updates
  • Promotional offers and new product announcements
  • Box contents previews and writing tips
  • Account-related messages
Message frequency varies. You can opt out anytime by replying STOP to any text message. Reply HELP for assistance or contact writersblockboxes@gmail.com. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Third-Party Services

We use the following services that may collect and process your data:
E-commerce & Subscriptions:
  • CrateJoy (subscription management)
  • Shopify (e-commerce platform)
  • Payment processors (Stripe, PayPal, etc.)
Shipping & Fulfillment:
  • EasyPost (shipping and tracking)
  • USPS, UPS, FedEx (delivery services)
Marketing & Communications:
  • Email marketing platforms
  • Social media platforms (Facebook, Instagram, etc.)
  • Google Analytics (website analytics)
Customer Support:
  • Live chat services
  • Help desk platforms
Each service has its own privacy policy governing their use of your data. We encourage you to review their policies.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We do not sell your personal information.
We may share your information with:
  • Service providers: Third-party companies that help us operate our business (shipping, payment processing, customer support)
  • Legal requirements: When required by law, court order, or government request
  • Business transfers: In the event of a merger, acquisition, or sale of our business
  • With your consent: When you explicitly agree to share information
Password Reset: If you request a password reset, your IP address will be included in the reset email for security purposes.

How Long We Retain Your Data

Comments: Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
Customer Data: We retain customer information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for:
  • Legal compliance (typically 7 years for financial records)
  • Fraud prevention
  • Resolving disputes
Website Data: Analytics and website usage data is typically retained for 26 months.
Marketing Data: Email marketing data is retained until you unsubscribe or request deletion.

Your Rights Over Your Data

You have the right to:
Access: Request a copy of the personal data we hold about you Correction: Update or correct inaccurate information Deletion: Request deletion of your personal data (subject to legal retention requirements) Portability: Receive your data in a portable format Opt-out: Unsubscribe from marketing communications Restrict Processing: Limit how we use your data in certain circumstances
For Registered Users: You can see, edit, or delete your personal information at any time through your account dashboard (except you cannot change your username). Website administrators can also see and edit that information.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Users

Our services are primarily intended for users in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Effective Date" above. For significant changes, we may also send you an email notification.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: writersblockboxes@gmail.com Mail: Author by Design dba Writer's Block Box P.O. Box 101 Byers, CO 80103